Join the Conversation or Break Into the Conversation?
Nov 11th, 2007 by Sean
I’ve hesitated writing this post. I’ve only been writing this blog for four months. I’m new to social media. But, after some reflection, I thought, no I’m not that new. I did a podcast (although only 10 episodes) over a year and half ago. I’ve been an active consumer of podcasts for over two years. I realized I’m not entirely new to this space.
I’ve noticed that many of the blogs I read are from well-established bloggers. Recently I’ve noticed that these bloggers continually discuss each other’s ideas. It can seem like a closed circle.
Chris Brogan, a social media expert, had a post a few days ago asking his readers about what they thought of social media conferences/unconferences and the general state of social media. The comments were interesting. Comment #9 by Krish used the term “A-Listers.” I don’t have an objection to increasing hits as does Krish, but I think he’s onto something with “A-Listers.”
Chris and his readers speculated on how social media is growing and why it isn’t growing as fast as some would like. I think the slow embrace of social media is because the masses don’t feel comfortable in the space. I think some of the leaders (not Chris), the A-Listers, or as I call them, the Swimmers, have a bit of an exclusive club and as I mentioned, tend to only enjoy one another’s content. I wonder if this may prevent the spread of social media since the leaders aren’t shepherding along the newer players in the game.
I see the well-established bloggers and podcasters as Swimmers. I see the people trying social media–the new bloggers or podcasters–as the Waders. And, the masses who may have heard of blogging or podcasting but couldn’t define them? They’re the Toe Dippers.
To grow social media, the Swimmers must engage the masses. How? I think by using the intermediary Waders. The Waders, often followers of the Swimmers, are perhaps more closely associated with the knowledge level of the Toe Dippers. Can Swimmers reach out to Toe Dippers? Absolutely. However, it is a reach. The bridge is the Wader.
Here’s how I see social media right now. The Swimmers, Waders, and Toe Dippers are each in their own circle. The circles interlock but just barely.

To have social media grow more rapidly, each group has responsibilities.
The Swimmers need to welcome the Waders through:
- Reading/listening to Wader content
- Respond to Wader (and everyone’s) questions in comments
- Make suggestions if you see or hear something that could be better in a Wader’s content
- Throw some link love to a Wader
- Make a comment or leave a message for a Wader
- Heck, add a Wader to your blogroll or play a promo from a Wader
- Be grateful for your loyal Waders (I forget which presenter at PodCamp Boston mentioned thanking your evangelists)
In turn, the Waders must:
- Learn from the Swimmers
- Produce regular content
- Ask the Swimmers questions
- Take risks
- Listen to or read a lot of the Swimmers content
- Welcome the Toe Dippers
- Explain social media to Toe Dippers
- Encourage Toe Dippers to venture deeper into the water
- Introduce Toe Dippers to Swimmers
Finally, the Toe Dippers should:
- Give social media a try
- Tell other Toe-Dippers about the Waders and Swimmers
Is there more work for the leaders? Yes, but the rewards are greatest also. By embracing Waders and Toe Dippers, the Swimmers further establish themselves in the expanding space.
Instead of different circles, there should be one community.

Marketing zealot and new media producer Joseph Jaffe just published his book Join the Conversation. Joseph is continually encouraging companies to talk with their customers. Likewise, he encourages customers to seize any such opportunity and join the conversation.
Social media will only grow if Waders and Toe Dippers don’t have to break into the conversation, but can simply join it. Once they join, social media will be all the better.
Are you a Swimmer, Wader, or Toe Dipper? How can you be part of social media? How can you help social media grow?
Comments turned off because of spam. If you’d like to comment please send an e-mail to me.


Great post!
As I write in my book, the steps are (in order):
- listen
- respond
- join…or be invited to join
- start
I also caution against faking, forcing, manipulating, controlling and avoiding.
Good ideas. I missed bumrush, but the book is on the list. Thanks for walking the talk.
Finally got around to posting about Blogtoberfest. Hoping to get rid of my recent Slacker status.
To use your analogy, the olympic swimmers in this social media pool tend to make the medium (media) their message. They assume that the targets of their advice already have a subject matter that they bring to the pool. That Content Is King is a given. They can’t touch on the nature of content, because it’s such a wide variable.
If I’m doing a podcast about, say, motorcycles, these marketing gurus (I hate that word) assume that I have already fit two passions into my brain simultaneously: the new media and motorcycles. Listening to these pros helps me with only one half of the equation. In your analogy, these producers who straddle the two worlds are the waders. The toe dippers are all about the motorcycles, and would be willing to follow their passions on the broadband internet connection whose potential they don’t yet understand (and may not want to). The media are the means, but choppers are the end.
What’s easy to forget about following a top-tier marketing blogger is that we should do what they say, but not JUST what they say.
Yes, I think your analysis is spot on. It will happen, but slowly, a bit like the way email took hold. One of the things I see that might slow it is the use facebook and myspace type networks want to make of our information. Knowing that facebook might go down the road of analysis of our postings so that they can dish up suitable advertising or categorise us in same way is a bit off putting.
Still thank God for Twitter.
Rick,
Thanks for commenting. Yes, I agree that some of the swimmers are “marketing gurus,” but not all. Your example of the podcasting biker is good. The content will always be of utmost importance, but there is so much content out there that isn’t being consumed. Swimmers and waders need to help the toe dippers into the pool.
Thanks,
Sean
__________________________________________________
Niamh,
Many thanks for commenting. Your idea that Facebook and other social networks will compete with blogs is interesting. I hadn’t thought of that.
Thanks,
S
Sign: zdbrw Hello!!! engkh and 8013gqrhsfuwnu and 7518 : I like your blog. cool post!