Archive for February, 2008

Shaughnessy’s Senior Year: Right Down the Middle of the Plate

Posted in Books, Grin on Feb 27th, 2008

There is one thing I like about the training seminar brochures I get all the time. Most of them say: You should attend if you are a: Title 1 Title 2 Title 3 It’s where I always look first. I figure if my job isn’t listed there, I’m not even going to bother reading the [...]

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Is ooVoo for you?

Posted in Events, Grin, Tech on Feb 21st, 2008

You and ooVoo. My ooVoo. OoVoo who? OoVoo is a beta video conferencing tool whose key feature is its ability to host up to six people in a simultaneous chat. For some context, New York City-based ooVoo has contracted with marketing company Crayon to promote the product. Over the last several weeks, Crayon ran “My [...]

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Hawaii’s Odd Aspects

Posted in Grin, Odd Thoughts on Feb 18th, 2008

I’m an observer. If you’ve met me, you know that I listen more than I talk. As such, I notice quite a bit. Often, what I notice has no importance, but when you put a bunch of the items together, it can be interesting. Some Hawaiian oddities: Parking spaces on Hawaii are on Slim Fast. [...]

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Efficient Customer Service: Not Dead

Posted in Customer Service, Grin on Feb 12th, 2008

I hate lousy customer service and it’s everywhere. On our vacation to Hawaii, however, we ran up against a company that excelled at customer service and delivered a great experience. They were top notch in every facet of the company/customer transaction. What an exception. Their product? Helicopter tours of the Hawaiian island of Kauai. The [...]

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