Archive for August, 2007

Class of 2011–Windows?

Beloit College released its Mindset List for the class of 2011 this past week. This is the list that talks about society as the incoming college class has known it. The list assumes that students were born in 1989. I love this stuff because I’m old enough to remember most of the items on the […]

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I’ve been watching to see how Michael Vick’s corporate sponsors react to his guilty plea for cruelty to animals. (See post). On Nike’s consumer site, there is a great deal of football in the air, but it’s the Chargers that fill the flash page. There’s no Falcons or Michael Vick to be found. I can’t […]

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I often find myself lamenting the decline of customer service. How many times do you buy something or hire someone to do something and the customer service you receive makes you want to hit something and hit it hard? So the last two days I’ve had some superior customer service stories. The funny thing? I […]

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